Delivered by WRc's Water Safety Planning specialist Austen Buck, the Ensuring Drinking Water Quality training course provides water industry graduates and early career-starters with the fundamental knowledge to ensure the quality of drinking water for customer supply; from sources and infrastructure impacts through to regulations and mitigation strategies.
Date: Tuesday 19th November - Thursday 21st November*
Location: WRc Office, Swindon
Duration: 3-days (Sandwich lunch included)
Places are strictly limited to 20 seats, on a first come, first served basis.
More than one person on your team needing to join? Then benefit from 10% off of your second ticket purchase, which is applied at the checkout. If the group is larger, then please contact the Academy team to benefit from bespoke pricing.
If you are interested, but are unable to make this date, then please register your interest for the next one! Alternatively, if you are looking for whole-team or bespoke training, facilitated by engaging group discussions and led by our technical specialists and trainers, please ask us about our range of in-person and live online courses.
Course overview
This training covers the fundamental aspects of water quality in the clean water supply system to provide individuals with confidence and proficiency in ensuring safe drinking water for end users. Upon course completion, delegates will be able to:
- Identify diverse water sources and how they can impact water quality
- Understand of how assets in the water distribution system can impact water quality
- Follow regulations and best-practice for the monitoring and sampling of relevant water quality parameters and how these are reported.
- Apply mitigation strategies are when water quality is compromised.
- Understand how customer complaints should be handled.
Who can benefit?
Delegates may include those needing to develop their understanding of impacts on water quality for potable supply, as well as their professional skills in monitoring, sampling, reporting and mitigating for compromised water quality, to support their current role or future career. For example, early-career water quality scientists, analysts and technicians for water supply companies.
Participants may also be drawn from any area of business or service where understanding impacts on drinking water quality influences their decision making. For example, early or graduate consultants, water safety planners and regulatory officers.
Training outline
The course is interactive, with a mix of lecture, group discussion, and exercises to facilitate an engaging learner experience. An end-of course multiple choice assessment effectively demonstrates knowledge transfer.
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Sources of Drinking Water: Exploration of various sources and their characteristics on water quality, as well as their sustainable management.
- Asset Impact on Water Quality: Understanding of how distribution systems (design & maintenance) can impact water quality, and potential contaminants from infrastructure.
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Quality Parameters of Drinking Water: Identification of key physical, chemical, and biological impacts, as well as permissible limits and standards for drinking water quality.
- Water Quality Monitoring: Overview of monitoring methodologies and technologies, including practical aspects of continuous and periodic monitoring to ensure water quality compliance.
- International Best Practices: Exploration of global standards case studies highlighting successful international approaches.
- Local Regulations: Overview of regulations for England & Wales governing drinking water quality, discussing compliance requirements and enforcement mechanisms.
- Water Quality Sampling: Theoretical understanding of potable water sampling techniques, and principles of representative and reliable water sample collection.
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Microbiological, Physical and Chemical Parameters: Theoretical introduction to associated laboratory methods and interpretation of results for water quality parameters.
- Introduction to Water Safety Planning: Overview of definition and purpose of a Water Safety Plan (WSP).
- Reporting Procedures: Understanding of how water quality reports are prepared and communicated to regulatory bodies.
- Mitigation and Complaints: Strategies for addressing and mitigating water quality issues, as well as handling and resolving complaints related to water quality concerns.
*Please note whilst WRc Academy endeavour to fulfil this offering, should a reason outside of our control, or the minimum number of delegates not be achieved, we reserve the right to refund and/or reschedule.
The price of the course is excluding VAT which will be added at the checkout. We encourage card payments for a speedy turnaround. If paying via PO, please allow 5 business days for our finance team to process the payment before the learner can be registered on the course.
Browse WRc Academy's full offering and join the relevant waitlist now by emailing us with the course details.