{"product_id":"ensuring-drinking-water-quality-3-day-training-course","title":"Ensuring Drinking Water Quality 3 Day Training Course","description":"\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 1;\"\u003e\u003cb\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003eDates - 18 - 20 November 2026\u003c\/span\u003e\u003c\/b\u003e\u003cb\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Aptos; mso-font-kerning: 18.0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003e\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 1;\"\u003e\u003cb\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003eDuration - 3 days\u003c\/span\u003e\u003c\/b\u003e\u003cb\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Aptos; mso-font-kerning: 18.0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003e\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 1;\"\u003e\u003cb\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003eLocation - WRc Group - Frankland Road, Blagrove, Swindon, Wiltshire, SN5 8YF\u003c\/span\u003e\u003c\/b\u003e\u003cb\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Aptos; mso-font-kerning: 18.0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003e\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 1;\"\u003e\u003cb\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 18.0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003e+44 (0) 1793 865000\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;\"\u003e\u003cstrong\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003eMaximum 20 delegates\u003c\/span\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Aptos; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;\"\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003e\u003cstrong\u003eCost - £1500 (+ VAT) per person\u003c\/strong\u003e\u003c\/span\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Aptos; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;\"\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003e\u003cstrong\u003eWRc terms \u0026amp; conditions apply\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;\"\u003e\u003cb\u003e\u003cspan style=\"mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Arial; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;\"\u003eContact - Kata Farkas - kata.farkas@wrcgroup.com\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDay 1 Summary\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eModule 1:\u003c\/strong\u003e Introduction to Drinking Water Quality\u003cbr\u003eOverview of the water cycle and drinking water sources, the risk-based regulatory framework and role of the Drinking Water Inspectorate, and Water Safety Planning as a source-to-tap preventative approach.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eModule 2: \u003c\/strong\u003eWholesomeness and Contaminants of Concern\u003cbr\u003eDefinition of wholesome water and the Prescribed Concentrations or Values in the Water Quality Regulations (Schedule 1), covering microbiological, physical, inorganic and organic parameters, their indicators and health implications, including disinfection by-products and emerging contaminants such as PFAS and microplastics.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eModule 3:\u003c\/strong\u003e Sources of Drinking Water \u003cbr\u003eOverview of surface water, groundwater and alternative water sources, including source protection, treatment processes and sustainable water resource management practices. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eModule 4:\u003c\/strong\u003e Treatment and Supply\u003cbr\u003ePrinciples of treatment from clarification and filtration through to disinfection, with CT and UV dose metrics, and the distribution asset vulnerabilities that can compromise treated water quality.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDay 2 Summary\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eModule 5:\u003c\/strong\u003e Water Quality Regulations\u003cbr\u003eReview of drinking water legislation, regulatory requirements, risk assessment approaches and Drinking Water Safety Plans, with a focus on maintaining public health and compliance.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eModule 6: \u003c\/strong\u003eWater Quality Monitoring\u003cbr\u003ePrinciples of operational and compliance monitoring, including monitoring strategies, risk-based approaches, online instrumentation and the use of monitoring data to support decision-making. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eModule 7:\u003c\/strong\u003e Water Quality Sampling and Analysis\u003cbr\u003eBest practice approaches to sampling, covering sample collection methods, contamination prevention, sample handling, frequency determination and sampler competency requirements, together with the analytical methods used for microbiological, physical and chemical parameters.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDay 3 Summary\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eModule 8:\u003c\/strong\u003e Water Quality Reporting\u003cbr\u003eReporting requirements for drinking water supplies, including compliance reporting, investigation of failures, water quality events, risk assessments and regulatory enforcement. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eModule 9: \u003c\/strong\u003eMitigating Actions\u003cbr\u003eSelection and implementation of short- and long-term interventions in response to water quality failures, including operational measures, asset improvements and data-driven decision-making.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eModule 10:\u003c\/strong\u003e Customer Complaints\u003cbr\u003eEffective investigation and management of customer contacts and complaints, including communication techniques, complaint triage, escalation procedures and support for vulnerable customers.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"WRc Knowledge Store","offers":[{"title":"Default Title","offer_id":57459765346679,"sku":null,"price":1500.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/3133\/3040\/files\/carolyn1.png?v=1789659762","url":"https:\/\/wrcknowledgestore.co.uk\/products\/ensuring-drinking-water-quality-3-day-training-course","provider":"WRc Knowledge Store","version":"1.0","type":"link"}